Hi, OTRS'ers
I'm trying to use ACL in my clean OTRS installation (2.4.5, [ OTRS::ITSM 1.3.2 ]).
I added this code to Config.pm:
$Self->{TicketAcl}->{'ACL-Name-1'} = {
# match properties
Properties => {
# current ticket match properties
},
# return possible options (white list)
Possible => {
# possible ticket options (white list)
Ticket => {
Queue => ['Junk'],
},
},
};