Scott, Don't think we have enought information yet. Posting the LDAP section of your config file and the error messages from your syslog may give the group more to go on. Thanks Greg Horne GEH gehorne -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org]On Behalf Of Scott Plough Sent: Wednesday, August 08, 2007 2:35 PM To: otrs@otrs.org Subject: [otrs] Novell LDAP customer Auth Can anyone help me out on the setup of otrs 2.2.2 to have my customers authenticate through Novell E-dir. I know where to set all the settings but am having a little trouble getting it to work. I used ldapsearch to test my LDAP server and all seemed to work ok, but can't get it to work with otrs login. Thanks Scott _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/