I&#39;ve not upgraded yet to 2.4 but in 2.3 there were  a:<div><br></div><div><span class="Apple-style-span" style="font-family: Geneva, Helvetica, Arial, sans-serif; font-size: 12px; "><table cellspacing="0" cellpadding="4" border="0" width="790">

<tbody><tr><td colspan="3" class="contenthead" style="font-size: 12px; font-family: Geneva, Helvetica, Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(222, 222, 222); font-weight: bold; vertical-align: top; ">

Config Options: Ticket -&gt; Frontend::Agent::Ticket::ViewMove</td></tr><tr class="contentbody" style="color: rgb(0, 0, 0); background-color: rgb(238, 238, 238); font-size: 12px; font-family: Geneva, Helvetica, Arial, sans-serif; vertical-align: top; ">

<td class="contentvalue" style="font-size: 12px; font-family: Geneva, Helvetica, Arial, sans-serif; color: rgb(0, 0, 0); vertical-align: top; "><a name="Ticket::Frontend::MoveType" style="color: rgb(85, 119, 153); "></a><input type="checkbox" value="1" name="Ticket::Frontend::MoveTypeItemAktiv" checked disabled style="font-family: Geneva, Helvetica, Arial, Helvetica, sans-serif; font-size: 12px; "><br>

<input type="image" src="http://otrs.h3g.it/otrs-web/images/Standard/edit.png" name="ResetTicket::Frontend::MoveType" alt="Reset" title="Reset" style="font-family: Geneva, Helvetica, Arial, Helvetica, sans-serif; font-size: 12px; "></td>

<td width="50%" style="font-size: 12px; font-family: Geneva, Helvetica, Arial, sans-serif; "><span class="contentkey" style="color: rgb(0, 0, 0); font-size: 12px; font-family: Geneva, Helvetica, Arial, sans-serif; font-weight: bold; vertical-align: top; ">Ticket::Frontend::MoveType:</span> <br>

<span class="contentvalue" style="color: rgb(0, 0, 0); font-size: 12px; font-family: Geneva, Helvetica, Arial, sans-serif; vertical-align: top; ">The queue selection can be shown in a dropdown list or in a new window. If &quot;New Window&quot; is set you can add a move note to the ticket.<br>

</span></td></tr></tbody></table></span><br><div class="gmail_quote">Is it present in 2.4 too ?</div><div class="gmail_quote"><br></div><div class="gmail_quote"><br></div><div class="gmail_quote"><br></div><div class="gmail_quote">

On Tue, Aug 11, 2009 at 2:47 PM, Lars Monsees <span dir="ltr">&lt;<a href="mailto:l.monsees@atlantismedia.de">l.monsees@atlantismedia.de</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">

Hi,<br>
<br>
with 2.3 an agent didnīt have to enter any text when moving multiple tickets into the junk queue. Now, I updated to 2.4.2 and am forced to enter a subject and body what is quite useless when moving junk mails.<br>
<br>
How can I get the old behaviour back?<br>
<br>
<br>
Lars<br>
<br>
<br>
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