
20 Sep
2008
20 Sep
'08
10:04 p.m.
On 9/20/08 2:27 PM, "Wes Plate" wrote:
Now, to try upgrading the database...
Hmmm, I'm sorry to bombard the list with questions, once I get this upgrade done I can go back to lurking. Thank you Nils for answering so far, I hope you can continue. :-) I downloaded the PRM for Redhat 8.0 and installed it. Then I ran the script to upgrade my database to 2.0 then I ran SetPermissions.sh. I restarted the services but cannot log in to OTRS, no matter what I enter I am told the login failed with incorrect username or password. I followed this step to reset the root password via mysql but still I can't log in... http://doc.otrs.org/1.3/en/html/problems-misc.html -- Wes Plate Automatic Duck, Inc. http://www.automaticduck.com