Hello: I've seen many users' questions replied to on this list, but have yet
to see a response to mine from Nov. 3. I may have just missed it, but
thought I would repost it just in case. It seems like a simple question, but
I could be wrong. Please see below.
Thank you,
Ron
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Message: 4
Date: Tue, 3 Nov 2009 14:11:17 -0600
From: Ron Nickell
Subject: [otrs] Bulk Action Subject Field?
To: otrs@otrs.org
Message-ID:
<9f5ac1100911031211n293fba77u48d846eac64c6979@mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"
Hello. Where in OTRS 2.4.5's SysConfig can I find the Subject field for the
bulk action replies? I would like to populate it so I don't have to type in
something each time I make a bulk ticket action. I've gone through
everything I can think of with no success.
Thanks,
Ron