Re: [otrs] A form per queue. Is it possible?

Thank you both. With the solutions you suggested I can't be sure the customer send me all the required (mandatory) information. Some consideration. 1st I really do believe this would be a great addition. I don't know how to ask for it. If you know how, post it without any problem. 2nd I was thinking to create only a simple html page with links to different OTRS installation. My problem is... how can I move a wrongly posted ticket to a different queue?