Hi! So what we have -> CentOS 4.4 and OTRS 2.1.6 ( rpm ) Started to use -> http://www.howtoforge.com/otrs_centos4.4 When come to : "7. Install packages. The order is important, so install in this exact order. install CGI Date::Pcalc Date::Format DBI DBD::mysql Digest::MD5 LWP::UserAgent MIME::Base64 MIME::Tools GSSAPI Net::DNS Authen::SASL IO::Socket::SSL Convert::ASN1 XML::SAX::Base" got error -> All tests successful. Files=11, Tests=175, 27 wallclock secs ( 6.43 cusr + 0.89 csys = 7.32 CPU) /usr/bin/make test -- OK Running make install Installing /usr/lib/perl5/site_perl/5.8.5/IO/Socket/SSL.pm Installing /usr/share/man/man3/IO::Socket::SSL.3pm Writing /usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi/auto/IO/Socket/SSL/.packlist Appending installation info to /usr/lib/perl5/5.8.5/i386-linux-thread-multi/perllocal.pod /usr/bin/make install -- OK Convert::ASN1 is up to date (0.21). XML::SAX::Base is up to date (1.02). Failed during this command: CAPTTOFU/DBD-mysql-4.003.tar.gz : make_test NO cpan[3]> Any ideas? Because it looks like that it cause problem with httpd+perl module after. [root@xxx001 ~]# /etc/init.d/httpd start Starting httpd: [Sat Mar 10 19:42:16 2007] [error] Can't locate Apache.pmhttp://apache.pm/in @INC (@INC contains: /opt/otrs/Kernel/cpan-lib /opt/otrs/ /usr/lib/perl5/5.8.5/i386-linux-thread-multi /usr/lib/perl5/5.8.5 /usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.4/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.3/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.2/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.1/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.5 /usr/lib/perl5/site_perl/5.8.4 /usr/lib/perl5/site_perl/5.8.3 /usr/lib/perl5/site_perl/5.8.2 /usr/lib/perl5/site_perl/5.8.1 /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.4/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.3/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.2/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.1/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.5 /usr/lib/perl5/vendor_perl/5.8.4 /usr/lib/perl5/vendor_perl/5.8.3 /usr/lib/perl5/vendor_perl/5.8.2 /usr/lib/perl5/vendor_perl/5.8.1 /usr/lib/perl5/vendor_perl/5.8.0 /usr/lib/perl5/vendor_perl . /etc/httpd/ /etc/httpd/lib/perl) at /usr/lib/perl5/5.8.5/CGI.pm line 195.\nCompilation failed in require at /opt/otrs/scripts/apache2- perl-startup.pl line 17.\nBEGIN failed--compilation aborted at /opt/otrs/scripts/apache2-perl-startup.plline 17.\nCompilation failed in require at (eval 2) line 1.\n [Sat Mar 10 19:42:16 2007] [error] Can't load Perl file: /opt/otrs/scripts/apache2- perl-startup.pl for server 001.xxx:80, exiting... [FAILED] Hope to hear from you! Vbrgs!