Hi,<div><br></div><div>I am running OTRS version 3.2.7 on CentOS Linux Version 6.4. Is there a way to append conversation in OTRS whenever any end customer replies to the specific ticket keeping the subject line intact( also includes ticket #)?</div>

<div><br></div><div>Regards,</div><div><br></div><div>Kaushal</div>