Is OTRS running on the Novell server or is that your internal mail server? Specifically what OS is OTRS running on? Thanks Greg Horne geh gehorne -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org]On Behalf Of Allen Laymon Sent: Thursday, June 14, 2007 10:36 AM To: otrs@otrs.org Subject: [otrs] Installation/Configuration I have successfully installed and setup OTRS and can log in and everything looks perfect. I have one small problem in that I cannot get OTRS to send email when a new ticket is created or change of ownership. I have tried both SMTP and sendmail configurations. Can someone guide me in the direction to get this resolved? This is some of my specs: Novell Open Enterprise Server with GroupWise OTRS v.2.1.7 Any assistance would be greatly appreciated. Allen Laymon Integris Tech 479.927.3303 x.200 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system?