Thanks very much for the reply Michiel! It’s possible this error is not related to my issue, but anytime I enter my email information (using Office365) I get this logged error and no emails. Additionally, I get a consistent application error anytime I try to enter data making OTRS un-usable. I am now working without email but would certainly prefer to have it operating! The error I get within OTRS any time I add my email server is “Script failed to send data”.
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Michiel Beijen
Sent: Sunday, August 25, 2013 11:31 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Perl SSL error is keeping me from loving OTRS
Please note that this is just a WARNING. It's not an error - apart from filling up your log file it does not hurt.
You'd only see this error message if you have a new enough IO::Socket::SSL installed.
Also, in upcoming OTRS 3.3.x we've made changes to how we handle SSL connections so you won't see this warning message anymore.
Michiel Beijen
Senior Developer
OTRS BV
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On Wed, Aug 21, 2013 at 7:12 PM, mailto:jose.salviati@accenture.com> wrote:
I feel as if I have finally found the root cause of all my issues. I found this in the PerlEX log: Can someone tell me how to force Perl to not require SSL or configure OTRS to use it? I would much rather NOT use it, but finding the “off” switch in Perl has proven troublesome. As always, any assistance you can provide is very appreciated.
*** 'C:\otrs\OTRS\bin\cgi-bin\index.plhttp://index.pl' log message at: 2013/08/21 07:10:26
[Wed Aug 21 07:09:37 2013] -e: *******************************************************************
[Wed Aug 21 07:09:37 2013] -e: Using the default of SSL_verify_mode of SSL_VERIFY_NONE for client
[Wed Aug 21 07:09:37 2013] -e: is deprecated! Please set SSL_verify_mode to SSL_VERIFY_PEER
[Wed Aug 21 07:09:37 2013] -e: together with SSL_ca_file|SSL_ca_path for verification.
[Wed Aug 21 07:09:37 2013] -e: If you really don't want to verify the certificate and keep the
[Wed Aug 21 07:09:37 2013] -e: connection open to Man-In-The-Middle attacks please set
[Wed Aug 21 07:09:37 2013] -e: SSL_verify_mode explicitly to SSL_VERIFY_NONE in your application.
[Wed Aug 21 07:09:37 2013] -e: *******************************************************************
Jose Salviati [Lync-Icon]
Technology Consulting | Workplace Technology & Collaboration
Direct Dial: (310) 726-2835
Mobile: (949) 829-1028
Email: Jose.Salviati@Accenture.commailto:Jose.Salviati@Accenture.com
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