You must enable POP3 on your exchange in order to receive emails through
OTRS.
_____
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of pri
pri
Sent: Tuesday, July 10, 2007 7:03 AM
To: otrs@otrs.org
Subject: Re: [otrs] default e-mail address
hi there
i went through the documentation and i could not find details about the smtp
settings for sending and receiving e-mails. it only explain for POP3
accounts. we are currently sending and receiving e-mails through exchange
server 2003 using smtp. can somebody help?
thank you
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From: Stefan Bedorf
Hello Pri Pri.
This list is open for your questions and as you can see, people are willing to help.
Since you are new with OTRS though, may I suggest reading the OTRS documentation first.
At http://doc.otrs.org you can find a list of admin manuals for all recent OTRS versions. Just select the one for the version you have installed (choose 'en' for english).
These documents guide you through installing and configuring the OTRS system and will certainly make your life easier.
If you still have questions afterwards, please feel free to post them here.
Kind Regards Stefan Bedorf
pri pri schrieb:
hi all i am just getting used to the otrs system. when i compose from the system the sender's address is otrs@localhost mailto:otrs@localhost. how can i change this? we are running otrs on windows sbs 2003 thank you
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