hello,
i have installed otrs beta7 from the source on a redhat7.2 machine.
everything works fine but root@localhost recieves the following message from
the CRON DAEMON every hour
Return-Path:
Date: Wed, 21 Aug 2002 12:00:01 +0200
To: root@mhotrs
Subject: Cron /etc/rc.d/init.d/otrs cleanup >>
/dev/null
X-Cron-Env:
X-Cron-Env:
X-Cron-Env:
X-Cron-Env:
X-Cron-Env:
cat: /var/run/mysqld/mysqld.pid: Permission denied
and every thirty minutes this message
Return-Path:
Date: Wed, 21 Aug 2002 12:00:06 +0200
To: root@mhotrs
Subject: Cron $HOME/bin/UnlockTickets.pl --timeout >>
/dev/null
X-Cron-Env:
X-Cron-Env:
X-Cron-Env:
X-Cron-Env:
X-Cron-Env:
(in cleanup) Can't call method "disconnect" on an undefined
value at /opt/OpenTRS/bin/..//Kernel/System/DB.pm line 93
during global destruction.
whats going wrong here and what can i do?
do i have to edit the otrs cronjobs postmaster and unlock?
postmaster:
*/60 * * * * /etc/rc.d/init.d/otrs cleanup >> /dev/null
unlock:
*/30 * * * * $HOME/bin/UnlockTickets.pl --timeout >> /dev/null
the start/stop script otrs in /etc/rc.d/init.d works fine (e.g. 'service
otrs restart').
to the first message: i dont know exactly, when and from which script the
mysqld.pid file is written, so i cant chmod it immediately.
to the second message:
thanks a lot
stefan steglich
stefan.steglich@maschinenringe.de
