Re: [otrs] Obligatory field / MIME types for attachments

28 Apr 2007

      On Saturday 28 April 2007 10:58:43 Elias Probst wrote:
...
1. I'd like to define the "Time units (work units)" field, when editing a
ticket/note as an obligatory field, so that you're forced entering a value
in this field.
If possible, I'd like to be able restricting this to specific queues or
customers.
Any ideas how this could be done?
I found out that this is possible using
-> SysConfig
-> Group "Ticket"
-> Frontend::Ticket
but this is a global setting, so now I'm looking for a way restricting this to 
specific queues.

Any ideas?

Regards, Elias P.