Re: [otrs] cusomter's reply does not come in the ticket, and newticket > is created!

Hi Shozo, On Thu, Dec 12, 2002 at 10:05:31AM +0900, murahashi wrote:

[...] By the way, I could not find otrs log file in spite of Config.pm definition. Where is log file? Is my config wrong?

The default log module (Kernel::System::Log::SysLog) logs into your syslogd. -=> e. g. /var/log/messages

shozo

Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- nohl: 6:38pm up 49 days, 21:12, 5 users, load average: 0.21, 0.10, 0.06