
You have to create your FAQ from scratch.
Common problems with common solutions
Question: How do I restart my computer running windows XP
Solution: Click on Start , click Turn off computer. When prompted select
from the drop down box that appears Restart
_____
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of
DataForce CRM
Sent: Friday, November 30, 2007 3:15 AM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] How is FAQ used? FAQ help suggestions
What does FAQ do? I see no way to add content to it.
Regards,
Jim Romano
GM - 817-886-0380 - Skype: DataForceCRM
http://www.dataforcecrm.com
Visit site for Live Demos, Screenshots, & Customer Support
----- Original Message -----
From: "Shawn Beasley"
How can I promote a ticket answer to faq? how are you fellas using FAQ?
You cannot do this with the FAQ. That is why you cannot find it. If you like we can develop this for you. Contact us at sales@otrs.com ((enjoy)) Shawn Beasley -- ((otrs)) :: OTRS AG :: Europaring 4 :: 94315 Straubing Fon: +49 (0)9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Geschäftssitz: Bad Homburg Amtsgericht Bad Homburg, HRB 10751 Steuernummer: 003/240/97505 Aufsichtsratsvorsitzender: Burchard Steinbild Vorstandsvorsitzender: André Mindermann