
15 May
2012
15 May
'12
11:27 a.m.
Dear all, I'm quite a OTRS newbie - of course I wanted to keep my system upgraded and tried to upgrade from 3.1.4 to 3.1.5 (the steps described in the documentation guided me through the upgrade). Unfortunately now my OTRS installation displays an internal server error 500 and the error_log reads: [Tue May 15 11:22:36 2012] [error] Can't locate object method "new" via package "Kernel::Config" at /opt/otrs//Kernel/System/Web/InterfaceAgent.pm line 76.\n Does anyone have an idea what could've went wrong? Where I can continue searching (and fixing) the problem? Sincerly Matthias -- Matthias Otterbach Hiltenspergerstr. 66 80796 München, Germany mobil: +49 178 4283032 e-mail: matthias@otterbach.name