Re: [otrs] Can otrs capture an incoming email and create a queue item?

14 Nov 2007


      Learn fast by reading the documentation.

1 word:  postmasterpop3

/MagicBullet


On 11/14/07 10:40 AM, "DataForce CRM"  wrote:
...
I am a newby but learn fast. the email section is confusing .how do I set up
an the tool to capture emails? meaning our customers send an email to
support@dataforcecrm.com   and the email causes a record in OTRS?
I control the company mailserver.
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Re: [otrs] Can otrs capture an incoming email and create a queue item?

Andy Lubel