Marc wrote:
Try using \@ instead of @ in the username. This was mentioned on this list recently. (Yes, the GUI should probably make this "just work".)
Nils Breunese. <<<
Thanks Nils, but NO success!
When I use "sardiniatravel\@sardiniatravel.net as username and put in hostname "sardiniatravel", then it says: Auth for user sardiniatravel\@sardiniatravel.net@sardiniatravel.net failed!
Do you enter the username directly into the config file or throught the GUI? See http://lists.otrs.org/pipermail/otrs/2006-August/ 012068.html for the original post that said escaping the @-sign worked. Also note that that archived mail has "@" replaced by "_at_", the original mail has just "@".
So... what now?? I MUST get this to work!! I don´t get any mails to OTRS and it´s my work!!!
Cool down or go get commercial support (http://www.otrs.com/). No need to panic, we're only trying to help you here. Nils Breunese.