I am using the default settings and it is installed via the YUM in FC6
I yust found out it looks like a apache problem but i don't know the exact problem yet
i get the error "client denied by server configuration: /var/www/otrs/bin/cgi-bin/index.pl" in the log but i havent figured out what to do about it yet.

maybe you can help me with it

Regards
Richard Bosch





"Nils Breunese (Lemonbit)" <nils@lemonbit.nl>
        Sent by: otrs-bounces@otrs.org

       
       
        02-01-2007 12:48
Please respond to
"User questions and discussions about OTRS.org" <otrs@otrs.org>

To
"User questions and discussions about OTRS.org" <otrs@otrs.org>
cc
Subject
Re: [otrs] 403 when trying to access ORTS





richard.bosch@bbraun.com wrote:

> when i try to access ORTS from another machine i get the 403 error  
> it is installed on FC6
>
> and i don't know where to look for the problem because perl is  
> comletly new for me.

I don't think this is a Perl issue. Probably something like your  
apache config only allowing localhost. How did you install OTRS? Did  
you use the rpm from the site? Install from source? What is the  
apache config you're using for OTRS?

Nils Breunese.


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