[otrs] Required fields when changing owner

Hi. We have a supervisor who is responsible for assigning tickets to agents. She complains that she has to enter text in the box in the change owner screen. She usually just enters a single dot but it is still annoying to her. Is it possible to assign a new owner to a ticket without adding a note to the ticket? -- Lars Jørgensen Netværksadministrator Gyldendal A/S Tlf. 33 75 57 95