Hi,

Does anyone have a script for adding Customer users to groups?

We have a large number of customers and want to add sub-sets of these to a number of groups.

I’ve tried modifying  the script otrs.AddUser2Group.pl  (which adds Agents to groups) without success – probably not surprisingly since I have only a limited acquaintance with PERL and the OTRS programming model.

All I’m after is something that works in a similar manner to the supplied script below, and will add a single customer to a group, with permissions:

 

# ./otrs.AddUser2Group.pl

Usage: ./otrs.AddUser2Group.pl -g groupname -u username -p ro|rw

 

Suggestions very welcome.

Phil


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