Re: [otrs] merging tickets ?

Hi Michael, On Fri, Aug 09, 2002 at 04:27:52PM +0100, Michael Bielicki wrote:

another question. Quite often customers screw up the subject line and we have to sort in their message to a particular ticket number. How do we do that ?

Thank you for your nice ideas. It will also be in the next beta. It's easy to add this feature.

cheers

Michael

Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- socrate: 2:51pm up 58 days, 14:52, 4 users, load average: 0.00, 0.01, 0.00