Hi <br><br>You have tmp folder in opt.. check this because as you said you downloaded the OTRS-2.4.7.tar.gz in /tmp (as Linux also having a default tmp folder ).so check the complete path of OTRS-2.4.7.tar.gz. and after  going to that path try to extract the folder.<br>
<br>Regards <br>Sourabh Sarwate<br><br><div class="gmail_quote">On Fri, Feb 19, 2010 at 4:33 PM, Neil Grantham <span dir="ltr">&lt;<a href="mailto:neil40@btinternet.com">neil40@btinternet.com</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">
<div><div style="font-family: verdana,helvetica,sans-serif; font-size: 10pt; color: rgb(0, 0, 0);"><div>Newbie to Linux question!<br><br>I&#39;ve downloaded and installed CentOS 5.4 on a &#39;PC&#39;<br><br>I have downloaded OTRS-2.4.7.tar.gz to /tmp<br>
<br>I am logged in as root (well default admin user that I set up)<br>I open Applications&gt;Accessories&gt;Terminal<br>It has the prompt admin@localhost<br>I cd to /opt then run the command &#39;tar xf /tmp/otrs-2.4.7.tar.gz<br>
<br>I get loads of Cannot open: No such file or directory<br><br>What am I doing wrong?<br>Should I login as root for this, then admin for the OTRS install<br><br>Thanks (be gentle to a Linux newbie)<br><br>Neil<br><br></div>

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