Hello everybody, Since today I am no longer able to send emails to my otrs::itsm system. I did a manual PostmasterPOP3 execute and this was the result: Message 1/1 (otrs@srvhkm.trend.nl) ERROR: OTRS-PM3-10 Perl: 5.8.8 OS: MSWin32 Time: Mon Oct 22 14:35:48 2007 Message: No PriorityID for 3 normal found! Traceback (5184): Module: Kernel::System::Priority::PriorityLookup (v1.9) Line: 280 Module: Kernel::System::Ticket::TicketCreate (v1.269) Line: 387 Module: Kernel::System::PostMaster::NewTicket::Run (v1.63) Line: 148 Module: Kernel::System::PostMaster::Run (v1.65) Line: 324 Module: main::FetchMail (v1.25) Line: 206 Module: PostMasterPOP3.pl (v1.25) Line: 125 DBD::mysql::db do failed: Column 'ticket_priority_id' cannot be null at C:/OTRS/ otrs/Kernel/System/DB.pm line 387. ERROR: OTRS-PM3-10 Perl: 5.8.8 OS: MSWin32 Time: Mon Oct 22 14:35:48 2007 Message: Column 'ticket_priority_id' cannot be null, SQL: 'INSERT INTO ticket ( tn, title, create_time_unix, type_id, queue_id, ticket_lock_id, user_id, respon sible_user_id, group_id, ticket_priority_id, ticket_state_id, ticket_answered, escalation_start_time, escalation_response_time, escalation_solution_time, timeo ut, service_id, sla_id, valid_id, create_time, create_by, change_time, change_b y) VALUES ('2007102210000141', 'test', 1193056548, 1, 2, 1, 1, 1, 1, NULL, 1, 0, 1193056548, 0, 0, 0, NULL, NULL, 1, current_timestamp, 1, current_timestam p, 1)' Traceback (5184): Module: Kernel::System::Ticket::TicketCreate (v1.269) Line: 447 Module: Kernel::System::PostMaster::NewTicket::Run (v1.63) Line: 148 Module: Kernel::System::PostMaster::Run (v1.65) Line: 324 Module: main::FetchMail (v1.25) Line: 206 Module: PostMasterPOP3.pl (v1.25) Line: 125 ERROR: OTRS-PM3-10 Perl: 5.8.8 OS: MSWin32 Time: Mon Oct 22 14:35:48 2007 Message: create db record failed!!! Traceback (5184): Module: Kernel::System::Ticket::TicketCreate (v1.269) Line: 489 Module: Kernel::System::PostMaster::NewTicket::Run (v1.63) Line: 148 Module: Kernel::System::PostMaster::Run (v1.65) Line: 324 Module: main::FetchMail (v1.25) Line: 206 Module: PostMasterPOP3.pl (v1.25) Line: 125 ERROR: OTRS-PM3-10 Perl: 5.8.8 OS: MSWin32 Time: Mon Oct 22 14:35:48 2007 Message: Can't process mail, see log sub system! Traceback (5184): Module: main::FetchMail (v1.25) Line: 209 Module: PostMasterPOP3.pl (v1.25) Line: 125 Connection to srvhkm.trend.nl closed. Is this a bug?? Thanks, Peter