Hi Maarten, On Tue, Jul 22, 2003 at 02:20:13PM +0200, otrs@ignore.mine.nu wrote:
I've been trying to use OTRS in combination with our current customer-administration-software. Our software is webbased.
What I need is to be able to push a button on a webform, and automagically open the otrs-page 'index.pl?Action=AgentPhone'. The tricky part: I want our customerID already filled in on your AgentPhone-form. But I don't know what files to edit to enable this. Or what <input>-tag to put in my form to get our CustomerID in your AgentPhone.
Any help is much appreciated!
Many Thanks!
Cool stuff! :) Try: http://host/otrs/index.pl?Action=AgentPhone&Subaction=StoreNew&CustomerUser=... * Action=AgentPhone * Subaction=StoreNew * CustomerUser=test * CustomerID=123 * From=me@localhost * Subject=test-123 * Body=123 Any more options!? *g*
Maarten <otrs at ignore.mine.nu>
-Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ --