Thank you - that is a very handy utility!


From: Marco Vannini <marco.vannini@gmail.com>
To: User questions and discussions about OTRS. <otrs@otrs.org>
Sent: Thursday, 13 August, 2009 14:54:44
Subject: Re: [otrs] Bulk/batched actions

Genereric Agent does this in admin

On Thu, Aug 13, 2009 at 3:51 PM, Lev Davidovich <l.davidovich@yahoo.co.uk> wrote:
I had a queue which was wrongly configured and got filled up with messages which should have gone to another queue. So I had to manually transfer each and ever message to the correct queue?
 
Is there a way of batching such actions so that, for example, I could move all those message to the other queue with one action?
 
Thanks


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