16 Apr
2004
16 Apr
'04
11:10 a.m.
Hi Lionel, On Fri, Apr 16, 2004 at 12:16:08PM +0200, Lionel MARIE wrote:
It seems that the priority field in the "Ticket Search" form of "utilies" does not work...Whatever the priority selected, OTRS returns all tickets for any priority.
We use OTRS 1.2.2. I've searched some related topics on the Net but found nothing revealant.
Does anyone see the same behavior?
Yes. It's a bug it's already fixed in the cvs. http://cvs.otrs.org/viewcvs.cgi/otrs/Kernel/System/Ticket.pm?only_with_tag=r...
Cheers L.
Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!