Re: [otrs] Deleting Language Options

6 Jun 2004


      Robert Kehl wrote:
...
On Sunday, June 06, 2004 9:08 AM
Jesse  wrote:
...
Robert Kehl wrote:
...
On Sunday, June 06, 2004 8:34 AM
Jesse  wrote:
...
How do I delete languages in the FAQ section? I only want the
english one?
You cannot delete them. Set them to "invalid". Before you ask: you
cannot delete users and queues, too. ;)
I don't see where to set the languages to invalid. is this in the FAQ
area? thanks for all your help ;)
Ouch. Blame... well, the sunday at last. ;) You cannot set an FAQ
language to invalid. Sorry.
Here's how it goes:
Create your own theme to be safe from overwriting during upgrades. See
the docs for help with it.
Execute this:
# cd /opt/otrs/Kernel/Output/HTML/MyTheme
# fgrep -r "LanguageOption" .
./CustomerFAQSearch.dtl:      <td valign="top"
class="table1">$Data{"LanguageOption"}</td>
./FAQArticleForm.dtl:      <td class="table1"> $Data{"LanguageOption"}
</td>
./FAQLanguageForm.dtl:    $Data{"LanguageOption"}
./FAQSearch.dtl:      <td valign="top"
class="table1">$Data{"LanguageOption"}</td>
Edit all files despite FAQLanguageForm.dtl and exchange each occurence
of
 $Data{"LanguageOption"}
with
 <input type="hidden" name="LanguageIDs" value="1">
You may have to edit the surrounding HTML to reflect the fact that the
Language Search Box is now eliminated.
At last, edit FAQNavigationBar.dtl and delete or -even better- simply
comment this:
     $Data{"FAQLanguageLink"}
hth,
Robert Kehl
--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
        http://www.otrs.de/ :: Tel. +49 (0)6172 4832388
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thanks, it worked great. I ended up just deleting the entire 
LanguageOption entries. Is there anything wrong with doing it that way? 
will that have repercusions down the road?

thanks
marshall

Now onto Customizing the Frontend