1) The guys here were wondering if there was a way to allow OTRS to leave a copy of messages on the server yet still remember what it had already downloaded.
 
Does this functionality exist or could it be implemented in a future release?
 
and...
 
2) Is it possible to read mail from one account but send it out where it appears to come from another... say...
 
incoming request@mydomain.com but auto-replies and support follow-ups come from support@mydomain.com
 
I know.. it's weird.. just a question though. :)
 
Charles