Hi Manuel,
have a look at this faq article:
http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&ItemID=300
Best regards,
Udo
> ---------------------------------------------------------------------
On 12.05.2010 17:11, Manuel Fernández Panzuela wrote:
> Hi,
>
> I've got a problem upgrading OTRS from 2.2 to 2.3
> The problem occurs when i click on "details" to see ticket's history.
>
> I know that ITSM 1.1.2 is not compatible with OTRS 2.3... but i don't
> know how to upgrade without losing data
> How can i do it ?
>
> Thank you
>
> Manuel Fernández Panzuela
>
>
>
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