Hi OTRS List,

I’m using OTRS 2.1.6.  PostMasterPOP3.pl dies on a bad message with the following error:

Message 18/759 (imap-test@pop3.cgn.cleverbridge.com)

Safety protection waiting 2 second till processing next mail...

Malformed UTF-8 character (unexpected non-continuation byte 0x63, immediately after start byte 0xfc) in pattern match (m//) at /usr/pkg/otrs/Kernel/cpan-lib/MIME/Words.pm line 223.

Malformed UTF-8 character (fatal) at /usr/pkg/otrs/Kernel/cpan-lib/MIME/Words.pm line 223.

What makes things worse is, the next time it starts up, it starts with message #1 and dies again on #18.  And then again, rinse and then repeat.

What to do?  Help!

Tabitha