12 Jan
2018
12 Jan
'18
midnight
In OTRS 3.3.x is there a way to mark all "PhoneCall" (inbound or outbound) as 'internal' so that they are not visible when the customer views a ticket? -- ----------------------------------------------- - Nick Bright - - Vice President of Technology - - Valnet -=- We Connect You -=- - - Tel 888-332-1616 x 315 / Fax 620-331-0789 - - Web http://www.valnet.net/ - ----------------------------------------------- - Are your files safe? - - Valnet Vault - Secure Cloud Backup - - More information & 30 day free trial at - - http://www.valnet.net/services/valnet-vault - -----------------------------------------------