This is a notification from the Help Desk. On Jul 02, 2011 @ 03:40 pm, ionel.gardais@tech-advantage.com wrote: Hi Elva, How is it linked when using an LDAP Customer source ? How to assigne the company in the LDAP configuration ? Thanks, Ionel Le 17 nov. 2010 à 18:15, Elva Novoa a écrit :
==Ticket History== On Jul 02, 2011 @ 03:40 pm, en@otrs.com wrote: No Comment ------ On Jul 02, 2011 @ 03:40 pm, jos@xos.nl wrote: No Comment ------ On Jul 02, 2011 @ 03:40 pm, ronnamijares@yahoo.com wrote: Hi! I have a question: What's the real function of the option Customer Company?, because i tried to created more than one customer in only one company, but a received this message: : Duplicate entry 'OnTop Inc.' for key 1, SQL: 'INSERT INTO customer_company ( customer_id, name, street, zip, city, country, url, comments, valid_id, create_time, create_by, change_time, change_by) VALUES ( 'jluis@cnti.gob.ve', 'OnTop Inc.', 'La Hoyada', '1010', 'Caracas', 'Venezuela', 'www.mcti.gob.ve', 'mcti', 1, current_timestamp, 7, current_timestamp, 7)' Then, maybe i'm confused but I thought that the function of the company client, is link several customers in just one company. Thanks! ------ This is an automated response. Your issue has been noted. We'll be in touch soon. Please reply to this email or visit the URL below with any additional details. http://itsupport:1111/portal/view-help-request/1565