Re: [otrs] LDAP authentication not working

Try uncommenting the lines for the search user: # $Self->{'Customer::AuthModule::LDAP::SearchUserDN'} = 'otrsldap'; # $Self->{'Customer::AuthModule::LDAP::SearchUserPw'} = 'password'; Should be: $Self->{'Customer::AuthModule::LDAP::SearchUserDN'} = 'otrsldap'; $Self->{'Customer::AuthModule::LDAP::SearchUserPw'} = 'password';