Re: [otrs] 3.0.4 -- corruption of attachments?

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When forwarding an email with with one ZIP attachment (16307 bytes, exported from Thunderbird), OTRS creates an email with two attachments of the same name, (9997 bytes and 4443 bytes). Is this a known problem?

Do you have logs for that?

What kind of logs do you refer to? In the system log, there is only one line regarding the forwarded email: " Sent email to ...' from 'syntevo Support '. HistoryType => Forward, Subject => Fwd: Bugreport for SmartSVN; "

Where does the "split" occur?

The ZIP file seems to be split. I can forward the same email (received by an OTRS backup account) from my thunderbird over the same SMTP server without any problems. So I think it OTRS itself, not the SMTP server or any other place, where the split occurs. The problem is reproducible. -- Best regards, Marc Strapetz ============= syntevo GmbH http://www.syntevo.com http://blog.syntevo.com On 13.01.2011 16:26, Ralf Hildebrandt wrote:

* Marc Strapetz :

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When forwarding an email with with one ZIP attachment (16307 bytes, exported from Thunderbird), OTRS creates an email with two attachments of the same name, (9997 bytes and 4443 bytes). Is this a known problem?

Do you have logs for that? Where does the "split" occur?