Re: [otrs] Changing position of freetext

On 30.01.2010, at 00:51, Garren McKelvey wrote:

Does anyone know which file in ../Kernel/Output/HTML/Standard/ I would need to copy over to my custom theme and edit?

There is one *.dtl file for every View. If you want to change the position of some fields in the Phone-Ticket View you need to edit "AgentTicketPhone.dtl" ... In most cases the *.dtl file is called the same as the Action value in the URL. Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net nils.leideck@otrs.com http://webint.cryptonode.de / a Fractal project CU @ CeBIT 2010 in Hannover, Germany and get to know more about OTRS at booth no. C37 in hall 2 from March 2-6, 2010!