Dear Members,<br><br>I am getting following error when I am configuring SMTP details to sned the mail via OTRS <br><br><br><br><p>
        <font color="red" size="+1">Error: Can&#39;t connect to <a href="http://smtp.gmail.com">smtp.gmail.com</a>: Operation now in progress!</font>
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          <td class="mainkey" width="100">Comment:</td>
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        <tr>
          <td class="mainkey">Bug Report:</td>
          <td class="mainvalue">
            <form action="http://bugs.otrs.org/enter_bug.cgi"><input name="ChallengeToken" value="47e3bcd391dbd83eee51fd3a99e832de" type="hidden">
              <input name="comment" value="              Message:
Can&#39;t connect to smtp.gmail.com: Operation now in progress!

              Comment:


              Traceback:
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Tue Nov 24 18:21:23 2009&lt;br/&gt;
&lt;br/&gt;
 Message: Can&#39;t connect to smtp.gmail.com: Operation now in progress!&lt;br/&gt;
&lt;br/&gt;
 Traceback (21053): &lt;br/&gt;
   Module: Kernel::System::Email::SMTP::Send (v1.25) Line: 92&lt;br/&gt;
   Module: Kernel::System::Email::Send (v1.64) Line: 683&lt;br/&gt;
   Module: Kernel::System::Ticket::Article::ArticleSend (v1.232) Line: 2024&lt;br/&gt;
   Module: Kernel::Modules::AgentTicketCompose::Run (v1.81.2.1) Line: 416&lt;br/&gt;
   Module: Kernel::System::Web::InterfaceAgent::Run (v1.43.2.1) Line: 819&lt;br/&gt;
   Module: /opt/otrs/bin/cgi-bin/index.pl (v1.88) Line: 48&lt;br/&gt;
&lt;br/&gt;

              " type="hidden">
              <input name="bug_file_loc" value="localhost/otrs/index.pl" type="hidden">
              <input class="button" value="Click here to report a bug!" type="submit">
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          <td class="mainkey">Traceback:</td>
          <td class="mainvalue">ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Tue Nov 24 18:21:23 2009<br>
<br>
 Message: Can&#39;t connect to <a href="http://smtp.gmail.com">smtp.gmail.com</a>: Operation now in progress!<br>
<br>
 Traceback (21053): <br>
   Module: Kernel::System::Email::SMTP::Send (v1.25) Line: 92<br>
   Module: Kernel::System::Email::Send (v1.64) Line: 683<br>
   Module: Kernel::System::Ticket::Article::ArticleSend (v1.232) Line: 2024<br>
   Module: Kernel::Modules::AgentTicketCompose::Run (v1.81.2.1) Line: 416<br>
   Module: Kernel::System::Web::InterfaceAgent::Run (v1.43.2.1) Line: 819<br>
   Module: /opt/otrs/bin/cgi-bin/<a href="http://index.pl">index.pl</a> (v1.88) Line: 48</td></tr></tbody></table><br>I am using OTRS 2.4.5 + ITSM 1.3.2. on RHEL 5. In addition of this when I am trying to use the sendmail utility I am able to send the mails on gmail and some othe domain but not able to send the mails on google group id (as our compney id is on google group).<br>
<br>Please suggest me if  there is any configuration chagnges is required.<br><br><br><br clear="all">Regards,<br>Sourabh Sarwate<br><br><br>