Afternoon,

First thing I would do is actually physically check the file structure in your OTRS directory. Do you have actually have a Kernel/Output/HTML directory with a LayoutImportExport.pm file in there?

Is this from an existing installation, or is this a brand new install? Which distro of Linux are you running on?

If this is a new install, how did you install OTRS? It might be as simple as downloading the tarball from the OTRS website and extracting it to your OTRS directory, to ensure that you have all the relevant files.

Regards,

David

On Mon, Mar 22, 2010 at 1:34 PM, George Furnell <george@lightwaysolutions.co.za> wrote:
Good day,

I am using OTRS 2.4.7. I was thinking of "repairing" the installation but
there is no such option in the installation program.

Regards
George


__________ Information from ESET Smart Security, version of virus signature
database 4964 (20100322) __________

The message was checked by ESET Smart Security.

http://www.eset.com



--
This message has been scanned for viruses and
dangerous content by Pinpoint, and is
believed to be clean.

---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/