Hi,

 

I´m not quite sure if is this what you are locking but, http://doc.otrs.org/2.4/en/html/a2939.html#Framework  search B.1.4.1. MIME-Viewer###application/excel

Best regards,

 

João Zorro

Managed Services

.............................................................................................................

Novabase
Av. D. João II, Lote 1.03.2.3 . Parque das Nações
1998-031 Lisboa - Portugal
Tel. (+351) 213 836 300 . Fax (+351) 213 836 301
www.novabase.pt
cid:image002.gif@01CA8E25.624E8E50

 

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Justin Noel
Sent: Friday, February 26, 2010 2:15 PM
To: User questions and discussions about OTRS.
Subject: [otrs] Document Viewer

 

My agents are getting tired of having to download and then open attachments from customers just to quickly look at them.

 

Does anyone know of a plugin or module for OTRS that can let them view Word Docs and Excel?