Ok, I already found it (but I´m sure it wasn´t there yesterday ;-) One has to use "PhoneDefaultNewSubject" instead of "PhoneDefaultSubject". Is "PhoneDefaultSubject" used for something else or isn´t it used anymore? Lars
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org]On Behalf Of Lars Monsees Sent: Tuesday, September 23, 2003 10:19 AM To: Otrs (E-Mail) Subject: [otrs] Bug with PhoneDefaultSubject (?)
Hello,
I want a new ticket (created in phoneview) to not have a default subject. Therefore I copied the following text from Defaults.pm to Config.pm.
# default note subject $Self->{PhoneDefaultSubject} = '';
# default note text $Self->{PhoneDefaultNewNoteText} = '';
It wasn´t necessary to restart httpd or otrs for the "NewNoteText" to be empty. But it didn´t work for the subject. I then restarted httpd and otrs but nothing changed.
I used 'test' instead of '' and this didn´t work either.
Did I forget something or could this be a bug?
Lars _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System?