I have installed LRH 73 with mysql mysqlserver mysqlclient9 mod_perl perl_Mysql apache perl-Date-Calc perl-MIME-Base64 perl-Digest-MD5 I installed otrs-0.5-BETA8.i386.rpm - # service httpd restart - # service mysqld start - Setup the database via "http://yourhost/otrs/installer.pl" (MySQL and Red Hat-RPMs) Then [root@helpdesk bin]# service otrs start Starting OTRS.. Checking httpd ... done. Checking MySQL ... done. Checking database connect... Use of uninitialized value in split at /usr/lib/pe rl5/5.6.1/Cwd.pm line 103. It looks Ok! done. Enable /opt/OpenTRS/bin/PostMaster.pl ... done. Checking otrs spool dir... done. Creating cronjobs (source /opt/OpenTRS/var/cron/*) ... done. -->> http://helpdesk.openware.biz/otrs/index.pl <<-- Final start of OTRS.. done [root@helpdesk bin]# what about that error?