You will find the details you need in the documentation;
http://doc.otrs.org/2.4/en/html/
Start with section 4 and try things out as you go. If you don't understand
what the documentation is telling you we'll try to clear things up for you.
Rory
--
Support my 365 Challenge in aid of the Irish Cancer Society
www.365challenge.ie
2009/10/5 benjamin anamoah
Hi,
I want to know how i can add more users to the otrs system. I am now using the default settings and only one user can be added and the e-mail is popping up as an error. How can i add more users.
Secondly, how can different e-mail be set for different customer<->users and customer<->groups
Please i need some more explanation.
Benjy
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