Re: [otrs] Phone call message truncated

Robert Kehl wrote:

On Monday, August 30, 2004 9:38 PM Marc Tardif wrote:

...

I added a "Phone call" message to a ticket and my message looks like it's been truncated after 25 lines. I looked at all the buttons at the top of the page and none seem to expand what has been truncated. I then tried entering the remaining part of my message and that got truncated too! Is this expected behavior?

No.

...

Is this configurable somewhere?

No.

Is this reproducable?

Yes, it has occured consistently for the few times I've had to use the "Phone call" feature. I tried to reproduce online using your demo site, but version 1.3.0 beta 1 does not seem to have the same problem. Do you have another demo site running my version, 1.2.4, which has also been truncated from my original message? If not, can you propose a way from me to reproduce this behavior so that you can witness this problem? -- Marc Tardif Sitepak (514) 866-8883