I had given up on getting LDAP support working over a year ago - but I'm going to give it another try as OTRS has evolved... What I want is for users to be able to login using their LDAP credentials to the customer front end. SSO would be even better, but that can wait. Admin login via ldap would be nice but not a deal-breaker. We use openldap on Centos 5.6 - apache, etc. System is installed and functional, brand new, lastest version. If anyone has crossed this bridge before I would love to hear from you before I start messing with Config.pm again. Thanks -- Jefferson K Davis Technology and Information Systems Manager Standard School District 1200 North Chester Ave Bakersfield, CA 93308 661.392.2110 ---------------------------------------------------------------- This message was sent using IMP, the Internet Messaging Program.