HI
If you database is on MySQL you can log as root and excecute this command
mysqlcheck --repair -u USER otrs -p
Use your password and wait.
2012/9/25 DM_Julio Angulo
hi guys, checking the log I find this message:****
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[Tue Sep 25 13:05:01 2012][Error][Kernel::System::Ticket::HistoryAdd][6265] Table '.\otrs\ticket_history' is marked as crashed and should be repaired, SQL: 'INSERT INTO ticket_history (name, history_type_id, ticket_id, article_id, queue_id, owner_id, priority_id, state_id, type_id, valid_id, create_time, create_by, change_time, change_by) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, current_timestamp, ?, current_timestamp, ?)'****
[Tue Sep 25 13:05:01 2012][Error][Kernel::System::Ticket::HistoryAdd][6265] Table '.\otrs\ticket_history' is marked as crashed and should be repaired, SQL: 'INSERT INTO ticket_history (name, history_type_id, ticket_id, article_id, queue_id, owner_id, priority_id, state_id, type_id, valid_id, create_time, create_by, change_time, change_by) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, current_timestamp, ?, current_timestamp, ?)'****
[Tue Sep 25 13:05:01 2012][Error][Kernel::System::Ticket::HistoryAdd][6265] Table '.\otrs\ticket_history' is marked as crashed and should be repaired, SQL: 'INSERT INTO ticket_history (name, history_type_id, ticket_id, article_id, queue_id, owner_id, priority_id, state_id, type_id, valid_id, create_time, create_by, change_time, change_by) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, current_timestamp, ?, current_timestamp, ?)'****
[Tue Sep 25 13:05:01 2012][Error][Kernel::System::Ticket::HistoryAdd][6265] Table '.\otrs\ticket_history' is marked as crashed and should be repaired, SQL: 'INSERT INTO ticket_history (name, history_type_id, ticket_id, article_id, queue_id, owner_id, priority_id, state_id, type_id, valid_id, create_time, create_by, change_time, change_by) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, current_timestamp, ?, current_timestamp, ?)'****
[Tue Sep 25 13:05:01 2012][Error][Kernel::System::Ticket::HistoryAdd][6265] Table '.\otrs\ticket_history' is marked as crashed and should be repaired, SQL: 'INSERT INTO ticket_history (name, history_type_id, ticket_id, article_id, queue_id, owner_id, priority_id, state_id, type_id, valid_id, create_time, create_by, change_time, change_by) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, current_timestamp, ?, current_timestamp, ?)'****
[Tue Sep 25 13:05:01 2012][Error][Kernel::System::Ticket::HistoryAdd][6265] Table '.\otrs\ticket_history' is marked as crashed and should be repaired, SQL: 'INSERT INTO ticket_history (name, history_type_id, ticket_id, article_id, queue_id, owner_id, priority_id, state_id, type_id, valid_id, create_time, create_by, change_time, change_by) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, current_timestamp, ?, current_timestamp, ?)'****
[Tue Sep 25 13:05:02 2012][Error][Kernel::System::Ticket::HistoryAdd][6265] Table '.\otrs\ticket_history' is marked as crashed and should be repaired, SQL: 'INSERT INTO ticket_history (name, history_type_id, ticket_id, article_id, queue_id, owner_id, priority_id, state_id, type_id, valid_id, create_time, create_by, change_time, change_by) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, current_timestamp, ?, current_timestamp, ?)'****
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Now when I see the history of the ticket not displayed****
I do not understand the message, any help****
thanks****
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Julio Angulo Telf.: +51 1 4150300 anexo: 1468 Movil: +51 997066155****
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