16 Mar
2007
16 Mar
'07
7:40 a.m.
Hi , We are looking at ways to archive our existing OTRS data to ease the load on our production server. We are using the ArticleStorageFS method of storing emails , now we are backing up the data at 3 hour intervals and this seems to "slow down" OTRS because our backup system (Bacula , great open source backup solution btw :)) needs to scan the whole article directory. How can we move the MySQL data as well as the article data , without losing any references between the ticket data and the article data? How does OTRS store the ticket data in the DB? As you can see this is quite an unique situation , and any suggestions will be greatly appreciated. Daniel