Hi Charles, Charles Sprickman schrieb:
On Thu, 7 Dec 2006, Nathan Campbell wrote:
http://doc.otrs.org/2.1/en/html/x1456.html#configuration-agent-auth-back end-htbasic
Is this what you are looking for? I have never used it before, perhaps someone could correct me if wrong.
I'm using that for agent logins and it works great. Caveat: You still need to individually setup each user or it won't work. Kind of a pain - it would be nice if the account were auto-created based on some template when the agent first logs in.
See # UserSyncLDAPMap # (map if agent should create/synced from LDAP to DB after login) #$Self->{UserSyncLDAPMap} = { # # DB -> LDAP # Firstname => 'givenName', # Lastname => 'sn', # Email => 'mail', #}; # UserSyncLDAPGroups # (If "LDAP" was selected for AuthModule, you can specify inital # user groups for first login.) # $Self->{UserSyncLDAPGroups} = [ # 'users', # ];
On a related note, does anyone know if the customer httpauth has the same limitation?
Thanks,
Charles
Bye, Alex