On 25.05.2010, at 09:15, TechFan wrote:
I am trying to figure out how to create some reports, but the stats module is so powerful it is also very complex. I am trying to find some documentation that explains how it all works. . .is there any such thing??
You can use the OTRS Adminbook for a short intro, but that’s it for now.
What should be the result of you stat?
Freundliche Grüße / Kind regards
Nils Leideck
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Nils Leideck
Senior Consultant
nils.leideck@leidex.net
nils.leideck@otrs.com