* Check password cache doesn't have multiple references...
Firefox doesn't fill the user name and password if you have multiple names and passwords stored for a website (domain). If the user name field is not empty then you may need to use the Delete key to clear the user name field and then the Down key should open the drop down list.
* Doesn't seem to be an OTRS Issue...
This doesn't seem to be an OTRS problem. OTRS does not use javascript for the user login & unless you've modified the site code the browser password save feature works.
If I may suggest that you take a look at...
http://kb.mozillazine.org/Password_only_filled_after_entering_user_name
... if the above isn't helpful.
Last suggestion is to check with a Mozilla support group.
gl
----- Original Message -----
From:Marius Vaitiekunas
Did you verify that firefox has not been told to not remember passwords for OTRS; I've never had trouble settomg FF to remember userpasses. -LQ
I was not clear enough. Firefox remembers a password (I can see in a preferences), but it does not autofill it. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs