Maybe this help you:
http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&ItemID=282
Julio Cesar Angulo Quiroz
Telf.: 997066155
De: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] En nombre de
Andrew Meyer
Enviado el: Martes, 11 de Enero de 2011 12:12 p.m.
Para: User questions and discussions about OTRS.
Asunto: Re: [otrs] multiple sites on 1 server
Ok,
I think I got my problem worked out as far as this goes...
Now I face another problem trying to get an Apache Redirect working...
If I put in:
'Redirect permanent / /otrs/index.pl' it doesn't work.
I tried using the full http path, that worked for a bit. I'm not sure
what is happening. Trying to check the logs...coming up empty handed.
Andrew Meyer
ameyer@precisionpractice.com
Unix Systems Administrator
Precision Practice Management
689 Craig Rd.
Saint Louis, MO 63141
314-787-0681 (Main Line)
314-881-5265 (Direct)
314-881-5365 (Fax)
314-565-0868 (cell)
After Hours Emergency 314-576-9146
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of
DM_Julio Angulo
Sent: Monday, January 10, 2011 3:18 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] multiple sites on 1 server
Sorry, If you using IIS 6 on 2003 server default document is default.htm
This line: <meta http-equiv="refresh" content="0;
URL=http://localhost/otrs/index.pl" />
Redirect time = 0 seg. To url where "local host" is valid name server
or ip OTRS server.
See this picture:
http://blogs.iis.net/blogs/nitashav/IIS6_DefaultDocument_1898CBC6.jpg
Sorry my English is short.
Julio Cesar Angulo Quiroz
Telf.: 997066155
De: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] En nombre de
Andrew Meyer
Enviado el: Lunes, 10 de Enero de 2011 02:07 p.m.
Para: User questions and discussions about OTRS.
Asunto: Re: [otrs] multiple sites on 1 server
Julio,
It has this in the index.html already:
<meta http-equiv="refresh" content="0; URL=/otrs/index.pl" />
Andrew Meyer
ameyer@precisionpractice.com
Unix Systems Administrator
Precision Practice Management
689 Craig Rd.
Saint Louis, MO 63141
314-787-0681 (Main Line)
314-881-5265 (Direct)
314-881-5365 (Fax)
314-565-0868 (cell)
After Hours Emergency 314-576-9146
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of
DM_Julio Angulo
Sent: Monday, January 10, 2011 11:31 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] multiple sites on 1 server
The easy way:
create a file with the contents:
<html>
<head>
<title>OTRS</title>
<META HTTP-EQUIV="Refresh" CONTENT="0; URL= to
http://helpdesk/otrs/index.pl">
</head>
<body>
Redirect
</body>
</html>
save it as index.html in c:/inetpub/wwwroot
Julio Cesar Angulo Quiroz
Telf.: 997066155
De: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] En nombre de
Andrew Meyer
Enviado el: Lunes, 10 de Enero de 2011 12:01 p.m.
Para: User questions and discussions about OTRS.
Asunto: Re: [otrs] multiple sites on 1 server
Ok, then here is my next question, internally we run Windows Server
2003, when the IT staff types in http://helpdesk/ I need it to forward
to http://helpdesk/otrs/index.pl ... where would I change this?
Andrew Meyer
ameyer@precisionpractice.com
Unix Systems Administrator
Precision Practice Management
689 Craig Rd.
Saint Louis, MO 63141
314-787-0681 (Main Line)
314-881-5265 (Direct)
314-881-5365 (Fax)
314-565-0868 (cell)
After Hours Emergency 314-576-9146
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of
Gerald Young
Sent: Monday, January 10, 2011 10:14 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] multiple sites on 1 server
I have phpMyAdmin and OTRS running simultaneously. You may need mod_php,
but virtual hosts? I don't think so.
Alias /pmyadmin /usr/share/phpmyadmin